Direct Payments Advice and Support Service

The Council’s requirement under this Contract is for the provision of Direct Payment Advice and Support service. The Council is seeking a provider that:• Has a proven record of delivering a direct payment advice and support services to a good standard, ensuring dignity and respect at all times. • Has proven experience of understanding and working with service users that are eligible for Adult Social Care services. • Has appropriately trained staff who understand the importance of personalisation and how choice and control has a positive impact on people’s lives. • Is reflective and facilitate good practice by encouraging the service users and stakeholders to give feedback, which is used to…