Find a Tender · Contract
DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System
A public procurement published by DfE - The Consumer Council via Find a Tender.
- —
- Award value
- £134.4k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 2
- Notices
- Contract
- Stage
Overview
The Consumer Council wishes to implement a new Complaints Relationship Management (CRM) System. The Contractor will be required to provide a solution that meets the needs of the organisation in order to manage its statutory complaints function. The Client will also require on-going maintenance, support services and user licences. The aim is to procure, install and migrate to a CRM solution that provides a robust and flexible complaints management system that will support the effective and efficient management of user information. The Client is therefore seeking to appoint a Contractor to deliver, implement, support and maintain a new complaints management system and provide customisation as…
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- active
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- —
- Tender value
- £134,400
- First published
- 22 Nov 2022
- Last updated
- 26 Jan 2023
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| ENDEAVOUR INFORMATION SOLUTIONS | NI073504 | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
FAQs about this procurement
Who is the buyer for "DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System"?
DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System is a UK public-sector procurement published by DfE - The Consumer Council via Find a Tender.
Has "DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System" been awarded?
Yes — 1 award is recorded, with a reported total value of £134,400. The current lifecycle stage is "Contract".
Which suppliers are involved in "DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System"?
1 supplier is linked: ENDEAVOUR INFORMATION SOLUTIONS.
What is "DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System" worth?
The reported tender value is £134,400.
When was "DfE Consumer Council - Provision, Implementation, Configuration and Support of a Customer Relationship Management System" published?
It was first published on 22 Nov 2022 and last updated on 26 Jan 2023, across 2 notices.
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