Find a Tender · Contract
Debt Collection Agencies
A public procurement published by THAMES WATER UTILITIES LIMITED via Find a Tender.
- —
- Award value
- £17.5m
- Tender value
- 8
- Suppliers
- 8
- Awards
- 2
- Notices
- Contract
- Stage
Overview
As part of our commitment to collecting unrecovered debt, we have redesigned our customer debt journey focusing on delivering "right customer, right treatment path" and ensuring our financially vulnerable customers are supported at all stages of the journey. We intend to outsource our unrecovered water debt, provided mainly on a commission basis with some specific customer outcomes chargeable on a fee structure. Both collect and trace solutions are required within various parts of the portfolio. Litigation and field services will also be required at the later stages of the process, where any unrecovered debts will be assessed and selected depending on their suitability. With the cost of liv…
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- active
- CPV classification
- 79940000 — Collection agency services
- Currency
- GBP
- Total award value
- —
- Tender value
- £17,500,000
- First published
- 21 Jun 2023
- Last updated
- 2 Feb 2024
Awards
8 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| 1st Locate UK Ltd | 03702599 | — | active | — |
| Advantis Credit Limited | 05223252 | — | active | — |
| Arvato Financial Solutions Limited | — | — | active | — |
| BPO Collections Ltd | SC295285 | — | active | — |
| MOORCROFT DEBT RECOVERY LIMITED | 01703704 | — | active | — |
| Moriarty Law Limited | 08432710 | — | active | — |
| Resolvecall Ltd | SC127277 | — | active | — |
| UK SEARCH LIMITED | 05321310 | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
- 1st Locate UK LtdCompanies House 03702599
- Advantis Credit LimitedCompanies House 05223252
- Arvato Financial Solutions Limited
- BPO Collections LtdCompanies House SC295285
- MOORCROFT DEBT RECOVERY LIMITEDCompanies House 01703704
- Moriarty Law LimitedCompanies House 08432710
- Resolvecall LtdCompanies House SC127277
- UK SEARCH LIMITEDCompanies House 05321310
Frameworks & programmes
More from THAMES WATER UTILITIES LIMITED
FAQs about this procurement
Who is the buyer for "Debt Collection Agencies"?
Debt Collection Agencies is a UK public-sector procurement published by THAMES WATER UTILITIES LIMITED via Find a Tender.
Has "Debt Collection Agencies" been awarded?
Yes — 8 awards are recorded, with a reported total value of £17,500,000. The current lifecycle stage is "Contract".
Which suppliers are involved in "Debt Collection Agencies"?
8 suppliers are linked: 1st Locate UK Ltd, Advantis Credit Limited, Arvato Financial Solutions Limited, BPO Collections Ltd, MOORCROFT DEBT RECOVERY LIMITED, Moriarty Law Limited, Resolvecall Ltd, UK SEARCH LIMITED.
What is "Debt Collection Agencies" worth?
The reported tender value is £17,500,000.
When was "Debt Collection Agencies" published?
It was first published on 21 Jun 2023 and last updated on 2 Feb 2024, across 2 notices.
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