Find a Tender · Contract

Customer Valuation and Insights PR24 Framework

A public procurement published by YORKSHIRE WATER SERVICES LIMITED via Find a Tender.

Find a TenderContract
Award value
£1.9m
Tender value
7
Suppliers
7
Awards
3
Notices
Contract
Stage

Overview

As a business, Yorkshire Water Services (YWS) is regulated by Ofwat and as such, Ofwat conducts Price Reviews every five years to ensure our customer's needs and interests are being met, as well as our legal, environmental and social obligations. The last two Ofwat Price Reviews have placed a particularly strong emphasis on the role of customer engagement. Ofwat expects companies to listen to their customers to understand their preferences and priorities and reflect these in all aspects of their business operations, including their business plans. Customer engagement is considered as important as the daily services YWS provides to its customers by Ofwat, and YWS anticipates more customer r…

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
active
CPV classification
79300000 — Market and economic research; polling and statistics
Currency
GBP
Total award value
Tender value
£1,900,000
First published
11 Mar 2021
Last updated
6 May 2022
View the original notice

Awards

7 awards recorded on this procurement.

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender updateCustomer Valuation and Insights PR24 Framework
  2. Tender noticeCustomer Valuation and Insights PR24 Framework
  3. Award,contractCustomer Valuation and Insights PR24 Framework

All suppliers

Frameworks & programmes

More from YORKSHIRE WATER SERVICES LIMITED

FAQs about this procurement

Who is the buyer for "Customer Valuation and Insights PR24 Framework"?

Customer Valuation and Insights PR24 Framework is a UK public-sector procurement published by YORKSHIRE WATER SERVICES LIMITED via Find a Tender.

Has "Customer Valuation and Insights PR24 Framework" been awarded?

Yes — 7 awards are recorded, with a reported total value of £1,900,000. The current lifecycle stage is "Contract".

Which suppliers are involved in "Customer Valuation and Insights PR24 Framework"?

7 suppliers are linked: Accent Marketing & Research Limited, BMG Research Limited, Blue Marble Research Limited, DJS Research Ltd, Impact Research Limited, PricewaterhouseCoopers LLP, QA Research Ltd.

What is "Customer Valuation and Insights PR24 Framework" worth?

The reported tender value is £1,900,000.

When was "Customer Valuation and Insights PR24 Framework" published?

It was first published on 11 Mar 2021 and last updated on 6 May 2022, across 3 notices.

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