Contracts Finder · Award
Customer Surveys
A public procurement published by The Guinness Partnership Ltd via Contracts Finder.
- £723k
- Award value
- £875k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 2
- Notices
- Award
- Stage
Overview
The Guinness Partnership Limited (Guinness) is one of the largest providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers. Guinness are conducting a procurement process to appoint a provider to conduct customer surveys on our behalf. The contract will be for a period of three years with an option to extend for a further two years subject to performance and value for money. The surveys will include circa 700 transactional surveys to be conducted by email on a daily or weekly basis and circa 700 surveys in accordance with the Tenant Satisfaction Measures (TSMs) set by the Regulator and a smaller numbe…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- active
- CPV classification
- 79311000 — Survey services
- Currency
- GBP
- Total award value
- £723,000
- Tender value
- £875,000
- First published
- 15 Dec 2023
- Last updated
- 6 Mar 2024
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| The Leadership Factor Ltd | 03145836 | 27 Feb 2024 | active | £723k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from The Guinness Partnership Ltd
FAQs about this procurement
Who is the buyer for "Customer Surveys"?
Customer Surveys is a UK public-sector procurement published by The Guinness Partnership Ltd via Contracts Finder.
Has "Customer Surveys" been awarded?
Yes — 1 award is recorded, with a reported total value of £723,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Surveys"?
1 supplier is linked: The Leadership Factor Ltd.
What is "Customer Surveys" worth?
The reported award value is £723,000.
When was "Customer Surveys" published?
It was first published on 15 Dec 2023 and last updated on 6 Mar 2024, across 2 notices.
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