Contracts Finder · Award
Customer Surveying Services
A public procurement published by Hyde Housing Association via Contracts Finder.
- £10m
- Award value
- £10m
- Tender value
- 2
- Suppliers
- 2
- Awards
- 1
- Notices
- Award
- Stage
Overview
Hyde is looking to procure survey solution(s) that enable us to collect, view and analyse customer feedback. Areas of interest for to be surveyed include: •General perception (e.g. overall satisfaction, net promotor score) •Satisfaction with key services / customer touchpoints (e.g. feedback following a property repair / maintenance, complaint, new letting, anti-social behaviour case handling)
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 79311000 — Survey services
- Currency
- GBP
- Total award value
- £10,000,000
- Tender value
- £10,000,000
- First published
- 12 Apr 2019
- Last updated
- 12 Apr 2019
Awards
2 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Watermelon Research Ltd | 07917715 | 31 Mar 2019 | active | £10m |
| Watermelon Research Ltd | 07917715 | 31 Mar 2019 | active | £10m |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Hyde Housing Association
FAQs about this procurement
Who is the buyer for "Customer Surveying Services"?
Customer Surveying Services is a UK public-sector procurement published by Hyde Housing Association via Contracts Finder.
Has "Customer Surveying Services" been awarded?
Yes — 2 awards are recorded, with a reported total value of £10,000,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Surveying Services"?
2 suppliers are linked: Watermelon Research Ltd, Watermelon Research Ltd.
What is "Customer Surveying Services" worth?
The reported award value is £10,000,000.
When was "Customer Surveying Services" published?
It was first published on 12 Apr 2019 and last updated on 12 Apr 2019, across 1 notice.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable