Contracts Finder · Award
Customer Satisfaction Tracking Services
A public procurement published by Hm Land Registry via Contracts Finder.
- £732.4k
- Award value
- £732.4k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Provision of a granular and comprehensive customer satisfaction tracking and insight methodology services. The quarterly research study will provide broad tracking of HMLR's professional customer base and their satisfaction of its core services and products. The contract is for an initial term of 3 years (36 months) but provides for an additional 2 x 12 month optional extension periods (24 months) at the Buyer's sole discretion. Maximum term is until 17/09/28 (60 months or 5 years).
Key details
- Buyer
- Hm Land Registry
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 79310000 — Market research services
- Currency
- GBP
- Total award value
- £732,386
- Tender value
- £732,386
- First published
- 27 Sept 2023
- Last updated
- 27 Sept 2023
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Savanta Group Limited | SC281352 | 26 Sept 2023 | active | £732.4k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Hm Land Registry
FAQs about this procurement
Who is the buyer for "Customer Satisfaction Tracking Services"?
Customer Satisfaction Tracking Services is a UK public-sector procurement published by Hm Land Registry via Contracts Finder.
Has "Customer Satisfaction Tracking Services" been awarded?
Yes — 1 award is recorded, with a reported total value of £732,386. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Satisfaction Tracking Services"?
1 supplier is linked: Savanta Group Limited.
What is "Customer Satisfaction Tracking Services" worth?
The reported award value is £732,386.
When was "Customer Satisfaction Tracking Services" published?
It was first published on 27 Sept 2023 and last updated on 27 Sept 2023, across 1 notice.
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