Contracts Finder · Award

Customer Satisfaction Tracker

A public procurement published by OFCOM via Contracts Finder.

Contracts FinderAward
£25.6k
Award value
£25.6k
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).

Key details

Buyer
OFCOM
Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
73110000 — Research services
Currency
GBP
Total award value
£25,560
Tender value
£25,560
First published
18 Dec 2024
Last updated
18 Dec 2024
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Yonder Consulting041539285 Nov 2024active£25.6k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeCustomer Satisfaction Tracker

All suppliers

Frameworks & programmes

More from OFCOM

FAQs about this procurement

Who is the buyer for "Customer Satisfaction Tracker"?

Customer Satisfaction Tracker is a UK public-sector procurement published by OFCOM via Contracts Finder.

Has "Customer Satisfaction Tracker" been awarded?

Yes — 1 award is recorded, with a reported total value of £25,560. The current lifecycle stage is "Award".

Which suppliers are involved in "Customer Satisfaction Tracker"?

1 supplier is linked: Yonder Consulting.

What is "Customer Satisfaction Tracker" worth?

The reported award value is £25,560.

When was "Customer Satisfaction Tracker" published?

It was first published on 18 Dec 2024 and last updated on 18 Dec 2024, across 1 notice.

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