Find a Tender · Contract
Customer Satisfaction Survey Platforms
A public procurement published by PA Housing via Find a Tender.
- —
- Award value
- £500k
- Tender value
- 5
- Suppliers
- 5
- Awards
- 2
- Notices
- Contract
- Stage
Overview
PA Housing is carrying out the procurement for the delivery of a Customer Satisfaction Survey Platform for obtaining feedback from customers, residents and specific focus groups. PA Housing aims to obtain customer feedback through two different methods of customer satisfaction surveys:Lot 1: Transactional Surveys - Following customer engagement with one of the services provided by PA Housing, a survey is sent to the customer asking for their feedback on the service. Currently PA Housing offers this survey for the following services: Responsive Repairs, Gas repairs, Gas Servicing, Cleaning Services, Grounds Maintenance, Complaints, New Customers, Tenancy Sustainment, and Income Services. Lo…
Key details
- Buyer
- PA Housing
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- active
- CPV classification
- 79342311 — Customer satisfaction survey
- Currency
- GBP
- Total award value
- —
- Tender value
- £500,000
- First published
- 2 Jun 2021
- Last updated
- 11 Feb 2022
Awards
5 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Allen Glenold Limited | 01702360 | — | active | — |
| Grosvenor House Papers Limited | 02912127 | — | active | — |
| Higher Kings Mill Limited | 07735719 | — | active | — |
| Slater Harrison and Co Limited | 00374230 | — | active | — |
| West Design Products Limited | 02723202 | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from PA Housing
FAQs about this procurement
Who is the buyer for "Customer Satisfaction Survey Platforms"?
Customer Satisfaction Survey Platforms is a UK public-sector procurement published by PA Housing via Find a Tender.
Has "Customer Satisfaction Survey Platforms" been awarded?
Yes — 5 awards are recorded, with a reported total value of £500,000. The current lifecycle stage is "Contract".
Which suppliers are involved in "Customer Satisfaction Survey Platforms"?
5 suppliers are linked: Allen Glenold Limited, Grosvenor House Papers Limited, Higher Kings Mill Limited, Slater Harrison and Co Limited, West Design Products Limited.
What is "Customer Satisfaction Survey Platforms" worth?
The reported tender value is £500,000.
When was "Customer Satisfaction Survey Platforms" published?
It was first published on 2 Jun 2021 and last updated on 11 Feb 2022, across 2 notices.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable