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Customer Satisfaction Survey - AWARD

A public procurement published by East Suffolk Council via Contracts Finder.

Contracts FinderAward
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Award value
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Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

The Authority looks to procure a one-off survey on customer satisfaction, with a view to instituting regular surveys in due course. The overall objective is for the Authority to gain statistically robust insight into customers' satisfaction levels with its services. These insights will need to be of sufficient statistical quality to support decisions on where and how to invest finite resources in developing the customer experience.

Key details

Buyer
East Suffolk Council
Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
79342311 — Customer satisfaction survey
Currency
GBP
Total award value
—
Tender value
—
First published
18 May 2023
Last updated
18 May 2023
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Opinion Research Services Ltd0290400617 May 2023active—

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeCustomer Satisfaction Survey - AWARD

All suppliers

Frameworks & programmes

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FAQs about this procurement

Who is the buyer for "Customer Satisfaction Survey - AWARD"?

Customer Satisfaction Survey - AWARD is a UK public-sector procurement published by East Suffolk Council via Contracts Finder.

Has "Customer Satisfaction Survey - AWARD" been awarded?

Yes — 1 award is recorded. The current lifecycle stage is "Award".

Which suppliers are involved in "Customer Satisfaction Survey - AWARD"?

1 supplier is linked: Opinion Research Services Ltd.

When was "Customer Satisfaction Survey - AWARD" published?

It was first published on 18 May 2023 and last updated on 18 May 2023, across 1 notice.

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