Contracts Finder · Tender
Customer Satisfaction Measurement Programme
A public procurement published by WMCOE - Midland Heart via Contracts Finder.
- —
- Award value
- £520k
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Tender
- Stage
Overview
The objective of Midland Heart's customer satisfaction measurement programme is to gather critical customer satisfaction feedback data on a monthly basis from customers who have had recent experiences of core services. Please note, this is very much a transaction/service driven programme as opposed to a Star style programme. The feedback data collected is integral in shaping services for the future and ensuring Midland Heart is continually striving to increase customer satisfaction levels. Due to the current economic climate, where funds are limited, there is a much greater emphasis within Midland Heart to collect reliable and robust customer satisfaction data in order to measure the perfo…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Tender
- Status
- active
- CPV classification
- 73000000 — Research and development services and related consultancy services
- Currency
- GBP
- Total award value
- —
- Tender value
- £520,000
- First published
- 23 Jan 2018
- Last updated
- 23 Jan 2018
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from WMCOE - Midland Heart
FAQs about this procurement
Who is the buyer for "Customer Satisfaction Measurement Programme"?
Customer Satisfaction Measurement Programme is a UK public-sector procurement published by WMCOE - Midland Heart via Contracts Finder.
Has "Customer Satisfaction Measurement Programme" been awarded?
No award has been recorded yet. The current lifecycle stage is "Tender".
What is "Customer Satisfaction Measurement Programme" worth?
The reported tender value is £520,000.
When was "Customer Satisfaction Measurement Programme" published?
It was first published on 23 Jan 2018 and last updated on 23 Jan 2018, across 1 notice.
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