Contracts Finder · Tender

Customer Satisfaction Measurement Programme

A public procurement published by WMCOE - Midland Heart via Contracts Finder.

Contracts FinderTender
Award value
£520k
Tender value
0
Suppliers
0
Awards
1
Notices
Tender
Stage

Overview

The objective of Midland Heart's customer satisfaction measurement programme is to gather critical customer satisfaction feedback data on a monthly basis from customers who have had recent experiences of core services. Please note, this is very much a transaction/service driven programme as opposed to a Star style programme. The feedback data collected is integral in shaping services for the future and ensuring Midland Heart is continually striving to increase customer satisfaction levels. Due to the current economic climate, where funds are limited, there is a much greater emphasis within Midland Heart to collect reliable and robust customer satisfaction data in order to measure the perfo…

Key details

Source
Contracts Finder
Lifecycle stage
Tender
Status
active
CPV classification
73000000 — Research and development services and related consultancy services
Currency
GBP
Total award value
Tender value
£520,000
First published
23 Jan 2018
Last updated
23 Jan 2018
View the original notice

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeCustomer Satisfaction Measurement Programme

Frameworks & programmes

More from WMCOE - Midland Heart

FAQs about this procurement

Who is the buyer for "Customer Satisfaction Measurement Programme"?

Customer Satisfaction Measurement Programme is a UK public-sector procurement published by WMCOE - Midland Heart via Contracts Finder.

Has "Customer Satisfaction Measurement Programme" been awarded?

No award has been recorded yet. The current lifecycle stage is "Tender".

What is "Customer Satisfaction Measurement Programme" worth?

The reported tender value is £520,000.

When was "Customer Satisfaction Measurement Programme" published?

It was first published on 23 Jan 2018 and last updated on 23 Jan 2018, across 1 notice.

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