Contracts Finder · Award
Customer Research Partner
A public procurement published by Plus Dane Housing Limited via Contracts Finder.
- £400k
- Award value
- £400k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Plus Dane Housing is looking for a preferred partner to deliver elements of our customer research. We are looking to have an approach where service related satisfaction data is collected as the process concludes and allows us to respond more quickly to any issues that the customer may have. We have procured a modern housing management system with the functionality to deliver real time customer satisfaction information as part of our service workflows. It is intended that this way of collecting real time data will allow us to manage our relationship with customers on a transactional basis and to have a dialogue to remedy any dissatisfaction as part of our day to day servic…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 79342310 — Customer survey services
- Currency
- GBP
- Total award value
- £400,000
- Tender value
- £400,000
- First published
- 14 Sept 2019
- Last updated
- 14 Sept 2019
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| MEL Research Ltd | 03000946 | 27 Aug 2019 | active | £400k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Plus Dane Housing Limited
FAQs about this procurement
Who is the buyer for "Customer Research Partner"?
Customer Research Partner is a UK public-sector procurement published by Plus Dane Housing Limited via Contracts Finder.
Has "Customer Research Partner" been awarded?
Yes — 1 award is recorded, with a reported total value of £400,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Research Partner"?
1 supplier is linked: MEL Research Ltd.
What is "Customer Research Partner" worth?
The reported award value is £400,000.
When was "Customer Research Partner" published?
It was first published on 14 Sept 2019 and last updated on 14 Sept 2019, across 1 notice.
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