Customer Research Framework

SWS intends to establish a framework panel whom have the expertise to support the company's ambitions. This pre-tender exercise is not a call for competition but rather a step towards understanding the current market landscape for customer research services including but not limited to: - Qualitative and Quantitative research (focus groups, telephone interviews, workshops, paired depth interviews, online communities, large scale surveys, survey tracking, structured data collection etc) - Managing proposals (designing research proposals based on SW needs including cost and methodology options) - Survey design (co-creation based on SW requirements) - Fieldwork (recruitment of audience for ins…