Contracts Finder · Award

Customer Relationship Management (CRM) System

A public procurement published by Torbay Council via Contracts Finder.

Contracts FinderAward
£1.4m
Award value
£3m
Tender value
1
Suppliers
2
Awards
3
Notices
Award
Stage

Overview

Torbay Council is intending to enter into an agreement with a provider for the supply, implementation and licensing of an improved customer relationship management (CRM) system. Additional information: Access to Documents: In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk In order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the…

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
active
CPV classification
48445000 — Customer Relation Management software package
Currency
GBP
Total award value
£1,389,906
Tender value
£3,000,000
First published
7 Jan 2021
Last updated
12 Nov 2021
View the original notice

Awards

2 awards recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Civica UK Limited0162886812 Nov 2021active£879k
Civica UK Limited0162886812 Nov 2021active£511k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeCustomer Relationship Management (CRM) System
  2. Award noticeCustomer Relationship Management (CRM) System
  3. Award noticeCustomer Relationship Management (CRM) System

All suppliers

Frameworks & programmes

More from Torbay Council

FAQs about this procurement

Who is the buyer for "Customer Relationship Management (CRM) System"?

Customer Relationship Management (CRM) System is a UK public-sector procurement published by Torbay Council via Contracts Finder.

Has "Customer Relationship Management (CRM) System" been awarded?

Yes — 2 awards are recorded, with a reported total value of £1,389,906. The current lifecycle stage is "Award".

Which suppliers are involved in "Customer Relationship Management (CRM) System"?

1 supplier is linked: Civica UK Limited.

What is "Customer Relationship Management (CRM) System" worth?

The reported award value is £1,389,906.

When was "Customer Relationship Management (CRM) System" published?

It was first published on 7 Jan 2021 and last updated on 12 Nov 2021, across 3 notices.

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