Contracts Finder · Award
Customer Relationship Management ("CRM") Re-Implementation - AWARD
A public procurement published by University of Reading via Contracts Finder.
- —
- Award value
- £1m
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
The University is seeking a supplier who will build and re-implement a new version of our current CRM solution using Microsoft Dynamics that meets the requirements of the Global Recruitment & Admissions ("GR&A") team he primary focus of this paper is on the current GR&A use of the MS Dynamics CRM system. The initiative is to simplify what is a complicated working environment which is not helped by the current configuration and associated business processes within the MS Dynamics system. The MS Dynamics CRM system in use by GR&A is the only system available for the recording, management and reporting of a significant volume of pre-application activity with prospective students. As a…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- —
- Tender value
- £1,000,000
- First published
- 1 Jul 2024
- Last updated
- 1 Jul 2024
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| TTEC Consulting (UK) Limited | 03424866 | 26 Jun 2024 | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
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Frameworks & programmes
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FAQs about this procurement
Who is the buyer for "Customer Relationship Management ("CRM") Re-Implementation - AWARD"?
Customer Relationship Management ("CRM") Re-Implementation - AWARD is a UK public-sector procurement published by University of Reading via Contracts Finder.
Has "Customer Relationship Management ("CRM") Re-Implementation - AWARD" been awarded?
Yes — 1 award is recorded, with a reported total value of £1,000,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Relationship Management ("CRM") Re-Implementation - AWARD"?
1 supplier is linked: TTEC Consulting (UK) Limited.
What is "Customer Relationship Management ("CRM") Re-Implementation - AWARD" worth?
The reported tender value is £1,000,000.
When was "Customer Relationship Management ("CRM") Re-Implementation - AWARD" published?
It was first published on 1 Jul 2024 and last updated on 1 Jul 2024, across 1 notice.
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