Contracts Finder · Award

Customer Relationship Management ("CRM") Re-Implementation - AWARD

A public procurement published by University of Reading via Contracts Finder.

Contracts FinderAward
Award value
£1m
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

The University is seeking a supplier who will build and re-implement a new version of our current CRM solution using Microsoft Dynamics that meets the requirements of the Global Recruitment & Admissions ("GR&A") team he primary focus of this paper is on the current GR&A use of the MS Dynamics CRM system. The initiative is to simplify what is a complicated working environment which is not helped by the current configuration and associated business processes within the MS Dynamics system. The MS Dynamics CRM system in use by GR&A is the only system available for the recording, management and reporting of a significant volume of pre-application activity with prospective students. As a…

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
72000000 — IT services: consulting, software development, Internet and support
Currency
GBP
Total award value
Tender value
£1,000,000
First published
1 Jul 2024
Last updated
1 Jul 2024
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
TTEC Consulting (UK) Limited0342486626 Jun 2024active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeCustomer Relationship Management ("CRM") Re-Implementation - AWARD

All suppliers

Frameworks & programmes

More from University of Reading

FAQs about this procurement

Who is the buyer for "Customer Relationship Management ("CRM") Re-Implementation - AWARD"?

Customer Relationship Management ("CRM") Re-Implementation - AWARD is a UK public-sector procurement published by University of Reading via Contracts Finder.

Has "Customer Relationship Management ("CRM") Re-Implementation - AWARD" been awarded?

Yes — 1 award is recorded, with a reported total value of £1,000,000. The current lifecycle stage is "Award".

Which suppliers are involved in "Customer Relationship Management ("CRM") Re-Implementation - AWARD"?

1 supplier is linked: TTEC Consulting (UK) Limited.

What is "Customer Relationship Management ("CRM") Re-Implementation - AWARD" worth?

The reported tender value is £1,000,000.

When was "Customer Relationship Management ("CRM") Re-Implementation - AWARD" published?

It was first published on 1 Jul 2024 and last updated on 1 Jul 2024, across 1 notice.

Track procurements like this one

Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.

Get in touch with Enable