Contracts Finder · Tender
Customer Relationship and Case Management (CRCM) Solution
A public procurement published by The Riverside Group Limited via Contracts Finder.
- —
- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Tender
- Stage
Overview
The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide. The procurement documentation provides details concerning: o The aims, objectives and expected benefits associated with the CRCM solution o The current state systems landscape in Riverside Care and Support (RCS) o A high-level target CRCM solution vision which includes: o Capabilities and processes it is expected that the CRCM solution will enable - see Document B: Appendix 1 Capability and Process Lifecycle o A compre…
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Tender
- Status
- active
- CPV classification
- 48445000 — Customer Relation Management software package
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 13 Jun 2023
- Last updated
- 13 Jun 2023
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from The Riverside Group Limited
FAQs about this procurement
Who is the buyer for "Customer Relationship and Case Management (CRCM) Solution"?
Customer Relationship and Case Management (CRCM) Solution is a UK public-sector procurement published by The Riverside Group Limited via Contracts Finder.
Has "Customer Relationship and Case Management (CRCM) Solution" been awarded?
No award has been recorded yet. The current lifecycle stage is "Tender".
When was "Customer Relationship and Case Management (CRCM) Solution" published?
It was first published on 13 Jun 2023 and last updated on 13 Jun 2023, across 1 notice.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable