Find a Tender · Contract

Customer Perception Surveys

A public procurement published by LONDON & QUADRANT HOUSING TRUST via Find a Tender.

Find a TenderContract
£344.4k
Award value
£345k
Tender value
1
Suppliers
1
Awards
2
Notices
Contract
Stage

Overview

L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines.

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
active
CPV classification
Currency
GBP
Total award value
£344,421
Tender value
£345,000
First published
28 Jan 2026
Last updated
1 May 2026
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
BMG Research Limited0284197030 Apr 2026pending£344.4k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeCustomer Perception Surveys
  2. Award,contractCustomer Perception Surveys

All suppliers

Frameworks & programmes

More from LONDON & QUADRANT HOUSING TRUST

FAQs about this procurement

Who is the buyer for "Customer Perception Surveys"?

Customer Perception Surveys is a UK public-sector procurement published by LONDON & QUADRANT HOUSING TRUST via Find a Tender.

Has "Customer Perception Surveys" been awarded?

Yes — 1 award is recorded, with a reported total value of £344,421. The current lifecycle stage is "Contract".

Which suppliers are involved in "Customer Perception Surveys"?

1 supplier is linked: BMG Research Limited.

What is "Customer Perception Surveys" worth?

The reported award value is £344,421.

When was "Customer Perception Surveys" published?

It was first published on 28 Jan 2026 and last updated on 1 May 2026, across 2 notices.

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