Contracts Finder · Award
Customer Journey Mapping 2023
A public procurement published by National Highways via Contracts Finder.
- £400k
- Award value
- £400k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Customer journey mapping is a key component of the customer experience engine, which will drive customer-centricity within the business, and which will help improve the customer focus of our transformation programme.
Key details
- Buyer
- National Highways
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 73110000 — Research services
- Currency
- GBP
- Total award value
- £400,000
- Tender value
- £400,000
- First published
- 29 Aug 2023
- Last updated
- 29 Aug 2023
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| PricewaterhouseCooperLLP | — | 30 Jul 2023 | active | £400k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from National Highways
FAQs about this procurement
Who is the buyer for "Customer Journey Mapping 2023"?
Customer Journey Mapping 2023 is a UK public-sector procurement published by National Highways via Contracts Finder.
Has "Customer Journey Mapping 2023" been awarded?
Yes — 1 award is recorded, with a reported total value of £400,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Journey Mapping 2023"?
1 supplier is linked: PricewaterhouseCooperLLP.
What is "Customer Journey Mapping 2023" worth?
The reported award value is £400,000.
When was "Customer Journey Mapping 2023" published?
It was first published on 29 Aug 2023 and last updated on 29 Aug 2023, across 1 notice.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable