Find a Tender · Contract
Customer Insight Tool
A public procurement published by Together Housing Association Limited via Find a Tender.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 3
- Notices
- Contract
- Stage
Overview
Together Housing Association Ltd (THA) are seeking to engage with suppliers in connection with services associated with the collection of customer insights which effectively capture customer satisfaction for services involving single or multiple transactions. Customer interactions are categorised into workflows, more details on the workflow can be found in the 'Expression of Interest (EOI) Questionnaire' At this stage, THA are keen to understand the current and upcoming solutions available in the market, as well as getting to know the supplier services, capabilities and experience in public sector tendering processes. To help inform THA, there is an EOI Questionnaire available for complet…
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- planning
- CPV classification
- —
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 14 Apr 2025
- Last updated
- 1 May 2026
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Customer Sure Limited | — | 30 Apr 2026 | pending | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Together Housing Association Limited
FAQs about this procurement
Who is the buyer for "Customer Insight Tool"?
Customer Insight Tool is a UK public-sector procurement published by Together Housing Association Limited via Find a Tender.
Has "Customer Insight Tool" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "Customer Insight Tool"?
1 supplier is linked: Customer Sure Limited.
When was "Customer Insight Tool" published?
It was first published on 14 Apr 2025 and last updated on 1 May 2026, across 3 notices.
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