Find a Tender · Contract

Customer Insight Tool

A public procurement published by Together Housing Association Limited via Find a Tender.

Find a TenderContract
Award value
Tender value
1
Suppliers
1
Awards
3
Notices
Contract
Stage

Overview

Together Housing Association Ltd (THA) are seeking to engage with suppliers in connection with services associated with the collection of customer insights which effectively capture customer satisfaction for services involving single or multiple transactions. Customer interactions are categorised into workflows, more details on the workflow can be found in the 'Expression of Interest (EOI) Questionnaire' At this stage, THA are keen to understand the current and upcoming solutions available in the market, as well as getting to know the supplier services, capabilities and experience in public sector tendering processes. To help inform THA, there is an EOI Questionnaire available for complet…

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
planning
CPV classification
Currency
GBP
Total award value
Tender value
First published
14 Apr 2025
Last updated
1 May 2026
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Customer Sure Limited30 Apr 2026pending

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Planning noticeCustomer Insight Tool
  2. Tender noticeProvision of Customer Insight/Feedback Tool
  3. Award,contractProvision of Customer Insight/Feedback Tool

All suppliers

Frameworks & programmes

More from Together Housing Association Limited

FAQs about this procurement

Who is the buyer for "Customer Insight Tool"?

Customer Insight Tool is a UK public-sector procurement published by Together Housing Association Limited via Find a Tender.

Has "Customer Insight Tool" been awarded?

Yes — 1 award is recorded. The current lifecycle stage is "Contract".

Which suppliers are involved in "Customer Insight Tool"?

1 supplier is linked: Customer Sure Limited.

When was "Customer Insight Tool" published?

It was first published on 14 Apr 2025 and last updated on 1 May 2026, across 3 notices.

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