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Contracts Finder · Award

Customer experience software platforms

A public procurement published by Coventry City Council via Contracts Finder.

Contracts FinderAward
£665k
Award value
£665k
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

Supply of three customer experience related software platforms including the including the licencing, hosting and support and maintenance for each. Contract has been awarded via G-Cloud 13. The G-Cloud contract includes a optional 1 year extension. The potential value of the extension has been included in the contract value.

Key details

Buyer
Coventry City Council
Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
30000000 — Office and computing machinery, equipment and supplies except furniture and software packages
Currency
GBP
Total award value
£665,000
Tender value
£665,000
First published
20 Dec 2023
Last updated
20 Dec 2023
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
GRANICUS-FIRMSTEP LIMITED042839511 Nov 2023active£665k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeCustomer experience software platforms

All suppliers

Frameworks & programmes

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FAQs about this procurement

Who is the buyer for "Customer experience software platforms"?

Customer experience software platforms is a UK public-sector procurement published by Coventry City Council via Contracts Finder.

Has "Customer experience software platforms" been awarded?

Yes — 1 award is recorded, with a reported total value of £665,000. The current lifecycle stage is "Award".

Which suppliers are involved in "Customer experience software platforms"?

1 supplier is linked: GRANICUS-FIRMSTEP LIMITED.

What is "Customer experience software platforms" worth?

The reported award value is £665,000.

When was "Customer experience software platforms" published?

It was first published on 20 Dec 2023 and last updated on 20 Dec 2023, across 1 notice.

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