Contracts Finder · Award
Customer Experience Intelligence Partner 2
A public procurement published by Highways England via Contracts Finder.
- £1m
- Award value
- £1m
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
CEIP2 - Work with HE including user research and testing, content design, digital guidance, accessibility and best practice. Ensure design principles, design guide and service maps are relevant and aligned to service. - Work with suppliers to assist design and development of digital services ensuring customers seamless end to end journey, to ensure customer experience measures are implemented and calculated correctly, ensure design guidance is followed and act as the voice of our customers representing their individual needs and how accessibility priorities are met. - Support HE and suppliers through all GDS assessments providing an assurance role for FFC, including guidance throughout t…
Key details
- Buyer
- Highways England
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 73200000 — Research and development consultancy services
- Currency
- GBP
- Total award value
- £1,000,000
- Tender value
- £1,000,000
- First published
- 16 Apr 2021
- Last updated
- 16 Apr 2021
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| CYBER-DUCK LIMITED | 04356226 | 15 Apr 2021 | active | £1m |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
FAQs about this procurement
Who is the buyer for "Customer Experience Intelligence Partner 2"?
Customer Experience Intelligence Partner 2 is a UK public-sector procurement published by Highways England via Contracts Finder.
Has "Customer Experience Intelligence Partner 2" been awarded?
Yes — 1 award is recorded, with a reported total value of £1,000,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Experience Intelligence Partner 2"?
1 supplier is linked: CYBER-DUCK LIMITED.
What is "Customer Experience Intelligence Partner 2" worth?
The reported award value is £1,000,000.
When was "Customer Experience Intelligence Partner 2" published?
It was first published on 16 Apr 2021 and last updated on 16 Apr 2021, across 1 notice.
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