Contracts Finder · Award
Customer Engagement Platform
A public procurement published by Wirral Borough Council via Contracts Finder.
- £240k
- Award value
- £240k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Provision of an automated, online experience to citizens which can be embedded within corporate websites. Intelligent online forms channel-shift away from expensive forms of contact. Automated status updates, task direction, and approvals. Ability to build new forms. and integrate with existing back-office systems and technologies. There is a provision for an extension of 1 + 1years
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- £240,000
- Tender value
- £240,000
- First published
- 27 Apr 2022
- Last updated
- 27 Apr 2022
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| GRANICUS-FIRMSTEP Ltd | 04283951 | 8 Mar 2022 | active | £240k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Wirral Borough Council
FAQs about this procurement
Who is the buyer for "Customer Engagement Platform"?
Customer Engagement Platform is a UK public-sector procurement published by Wirral Borough Council via Contracts Finder.
Has "Customer Engagement Platform" been awarded?
Yes — 1 award is recorded, with a reported total value of £240,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Customer Engagement Platform"?
1 supplier is linked: GRANICUS-FIRMSTEP Ltd.
What is "Customer Engagement Platform" worth?
The reported award value is £240,000.
When was "Customer Engagement Platform" published?
It was first published on 27 Apr 2022 and last updated on 27 Apr 2022, across 1 notice.
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