Find a Tender · Planning
CRM Future State Project Appraisal
A public procurement published by Natural History Museum via Find a Tender.
- —
- Award value
- —
- Tender value
- 0
- Suppliers
- 0
- Awards
- 1
- Notices
- Planning
- Stage
Overview
The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically focused on assessing the CRM and Membership functionality delivered today by Silverbear and Dynamics 365. The project will evaluate options for this capability, including standalone CRM solutions and the possibility of meeting requirements through a more unified platform. It will also consider whether certain CRM functions such as membership processing may be better placed elsewhere long term. If the review identifies strong benefits to a wider consolid…
Key details
- Source
- Find a Tender
- Lifecycle stage
- Planning
- Status
- planning
- CPV classification
- —
- Currency
- GBP
- Total award value
- —
- Tender value
- £0
- First published
- 15 May 2026
- Last updated
- 15 May 2026
Notice timeline
Every published notice in this procurement's lifecycle.
Frameworks & programmes
More from Natural History Museum
FAQs about this procurement
Who is the buyer for "CRM Future State Project Appraisal"?
CRM Future State Project Appraisal is a UK public-sector procurement published by Natural History Museum via Find a Tender.
Has "CRM Future State Project Appraisal" been awarded?
No award has been recorded yet. The current lifecycle stage is "Planning".
When was "CRM Future State Project Appraisal" published?
It was first published on 15 May 2026 and last updated on 15 May 2026, across 1 notice.
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