Find a Tender · Planning

CRM Future State Project Appraisal

A public procurement published by Natural History Museum via Find a Tender.

Find a TenderPlanning
Award value
Tender value
0
Suppliers
0
Awards
1
Notices
Planning
Stage

Overview

The Natural History Museum ('NHM') intends to review its wider digital ecosystem in the future, as the current patchwork of systems may present opportunities for broader consolidation. However, the CRM Future State Project is specifically focused on assessing the CRM and Membership functionality delivered today by Silverbear and Dynamics 365. The project will evaluate options for this capability, including standalone CRM solutions and the possibility of meeting requirements through a more unified platform. It will also consider whether certain CRM functions such as membership processing may be better placed elsewhere long term. If the review identifies strong benefits to a wider consolid…

Key details

Source
Find a Tender
Lifecycle stage
Planning
Status
planning
CPV classification
Currency
GBP
Total award value
Tender value
£0
First published
15 May 2026
Last updated
15 May 2026
View the original notice

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Planning noticeCRM Future State Project Appraisal

Frameworks & programmes

More from Natural History Museum

FAQs about this procurement

Who is the buyer for "CRM Future State Project Appraisal"?

CRM Future State Project Appraisal is a UK public-sector procurement published by Natural History Museum via Find a Tender.

Has "CRM Future State Project Appraisal" been awarded?

No award has been recorded yet. The current lifecycle stage is "Planning".

When was "CRM Future State Project Appraisal" published?

It was first published on 15 May 2026 and last updated on 15 May 2026, across 1 notice.

Track procurements like this one

Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.

Get in touch with Enable