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Contracts Finder · Award

COVID-19 Consular Call Handling

A public procurement published by FOREIGN & COMMONWEALTH OFFICE via Contracts Finder.

Contracts FinderAward
£3m
Award value
£3m
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

Call-Off from Contact Centre Services RM3815 Framework for the delivery of surge Contact Centre Call Handling services to support FCO Consular and Travel Advice response to COVID-19.

Key details

Buyer
FOREIGN & COMMONWEALTH OFFICE
Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
79511000 — Telephone operator services
Currency
GBP
Total award value
£3,000,000
Tender value
£3,000,000
First published
27 May 2020
Last updated
27 May 2020
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
TELEPERFORMANCE LIMITED0206028925 Mar 2020active£3m

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeCOVID-19 Consular Call Handling

All suppliers

Frameworks & programmes

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FAQs about this procurement

Who is the buyer for "COVID-19 Consular Call Handling"?

COVID-19 Consular Call Handling is a UK public-sector procurement published by FOREIGN & COMMONWEALTH OFFICE via Contracts Finder.

Has "COVID-19 Consular Call Handling" been awarded?

Yes — 1 award is recorded, with a reported total value of £3,000,000. The current lifecycle stage is "Award".

Which suppliers are involved in "COVID-19 Consular Call Handling"?

1 supplier is linked: TELEPERFORMANCE LIMITED.

What is "COVID-19 Consular Call Handling" worth?

The reported award value is £3,000,000.

When was "COVID-19 Consular Call Handling" published?

It was first published on 27 May 2020 and last updated on 27 May 2020, across 1 notice.

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