Find a Tender · Contract

Contract for Enterprise Service Management System

A public procurement published by Liverpool John Moores University via Find a Tender.

Find a TenderContract
Award value
£400k
Tender value
1
Suppliers
1
Awards
2
Notices
Contract
Stage

Overview

The University is looking to replace its ageing IT Service Management solution (Ivanti Service Desk - previously known as LANDesk Service Desk) with a modern comprehensive Enterprise Service Management solution, capable of supporting the delivery of service, to students, academics and each other, by all of our professional services teams. We want to ensure that all members of the University receive a consistent support experience across all areas of delivery, simplifying access to services and removing the need to know the workings of the organization, in order to get help promptly at the point of need. We want to focus on a positive user experience and exploit functionality to aid back…

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
active
CPV classification
48451000 — Enterprise resource planning software package
Currency
GBP
Total award value
Tender value
£400,000
First published
18 Sept 2024
Last updated
8 Apr 2025
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Halo Service Solutions LtdSC216980active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeContract for Enterprise Service Management System
  2. Award,contractContract for Enterprise Service Management System

All suppliers

Frameworks & programmes

More from Liverpool John Moores University

FAQs about this procurement

Who is the buyer for "Contract for Enterprise Service Management System"?

Contract for Enterprise Service Management System is a UK public-sector procurement published by Liverpool John Moores University via Find a Tender.

Has "Contract for Enterprise Service Management System" been awarded?

Yes — 1 award is recorded, with a reported total value of £400,000. The current lifecycle stage is "Contract".

Which suppliers are involved in "Contract for Enterprise Service Management System"?

1 supplier is linked: Halo Service Solutions Ltd.

What is "Contract for Enterprise Service Management System" worth?

The reported tender value is £400,000.

When was "Contract for Enterprise Service Management System" published?

It was first published on 18 Sept 2024 and last updated on 8 Apr 2025, across 2 notices.

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