Contracts Finder · Award

Contact Management Solution

A public procurement published by Police and Crime Commissioner for Dyfed Powys via Contracts Finder.

Contracts FinderAward
£3.6m
Award value
£3.6m
Tender value
1
Suppliers
1
Awards
2
Notices
Award
Stage

Overview

Dyfed Powys Police has a history of operating a critical voice and data environment to meet the demands of front-line services to its citizens via the 999, 101 and various other services. DPP has one of the highest average speed times of answering calls for 999 across the UK. Dyfed Powys Police are now seeking to procure an Integrated Communication Control System (ICCS) and Contact Management Solution (including telephony platform) for the Force Control Room based at Headquarters, Carmarthen. Adopting a principle of 'cloud first' we are looking for a cloud based, high availability, easy to maintain and effective next generation ICCS/Contact Management Solution that supports both multicha…

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
active
CPV classification
35711000 — Command, control, communication systems
Currency
GBP
Total award value
£3,580,851
Tender value
£3,580,851
First published
23 Feb 2021
Last updated
27 Apr 2022
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Airwave Solutions Ltd039856431 Dec 2021active£3.6m

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender noticeContact Management Solution
  2. Award noticeContact Management Solution

All suppliers

Frameworks & programmes

More from Police and Crime Commissioner for Dyfed Powys

FAQs about this procurement

Who is the buyer for "Contact Management Solution"?

Contact Management Solution is a UK public-sector procurement published by Police and Crime Commissioner for Dyfed Powys via Contracts Finder.

Has "Contact Management Solution" been awarded?

Yes — 1 award is recorded, with a reported total value of £3,580,851. The current lifecycle stage is "Award".

Which suppliers are involved in "Contact Management Solution"?

1 supplier is linked: Airwave Solutions Ltd.

What is "Contact Management Solution" worth?

The reported award value is £3,580,851.

When was "Contact Management Solution" published?

It was first published on 23 Feb 2021 and last updated on 27 Apr 2022, across 2 notices.

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