Contracts Finder · Award
Contact Centre System - Liberty SolutionCare Services & Support Renewal
A public procurement published by Your Homes Newcastle Ltd via Contracts Finder.
- £39.7k
- Award value
- £40k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
One year's continued annual support and maintenance for the existing Liberty SolutionCare software system located in our Customer Contact Centre. The current Supplier provides a system for the Contact Centre which relates to Qmax, CC6/7 telephony, a Contact Centre portal, automated operator, call routing and, recordings.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £39,697
- Tender value
- £40,000
- First published
- 17 Oct 2023
- Last updated
- 17 Oct 2023
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| NETCALL TECHNOLOGY LIMITED | 02831215 | 29 Sept 2023 | active | £39.7k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Your Homes Newcastle Ltd
FAQs about this procurement
Who is the buyer for "Contact Centre System - Liberty SolutionCare Services & Support Renewal"?
Contact Centre System - Liberty SolutionCare Services & Support Renewal is a UK public-sector procurement published by Your Homes Newcastle Ltd via Contracts Finder.
Has "Contact Centre System - Liberty SolutionCare Services & Support Renewal" been awarded?
Yes — 1 award is recorded, with a reported total value of £39,697. The current lifecycle stage is "Award".
Which suppliers are involved in "Contact Centre System - Liberty SolutionCare Services & Support Renewal"?
1 supplier is linked: NETCALL TECHNOLOGY LIMITED.
What is "Contact Centre System - Liberty SolutionCare Services & Support Renewal" worth?
The reported award value is £39,697.
When was "Contact Centre System - Liberty SolutionCare Services & Support Renewal" published?
It was first published on 17 Oct 2023 and last updated on 17 Oct 2023, across 1 notice.
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