Contracts Finder · Award

Contact Centre Solution

A public procurement published by Bournemouth Christchurch and Poole Council via Contracts Finder.

Contracts FinderAward
£1m
Award value
£703.4k
Tender value
1
Suppliers
2
Awards
2
Notices
Award
Stage

Overview

The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit. The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for a further two years. Therefore, if all extensions were taken the full length of the contract would be for five years. Additional information: This contract was awarded through Waiver W00567.

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
72600000 — Computer support and consultancy services
Currency
GBP
Total award value
£1,019,898
Tender value
£703,435
First published
26 Jan 2021
Last updated
10 Sept 2021
View the original notice

Awards

2 awards recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Transparity Solutions Ltd0942043426 Dec 2020active£597.8k
Transparity Solutions Ltd0942043426 Dec 2020active£422.1k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeContact Centre Solution
  2. Award noticeContact Centre Solution

All suppliers

Frameworks & programmes

More from Bournemouth Christchurch and Poole Council

FAQs about this procurement

Who is the buyer for "Contact Centre Solution"?

Contact Centre Solution is a UK public-sector procurement published by Bournemouth Christchurch and Poole Council via Contracts Finder.

Has "Contact Centre Solution" been awarded?

Yes — 2 awards are recorded, with a reported total value of £1,019,898. The current lifecycle stage is "Award".

Which suppliers are involved in "Contact Centre Solution"?

1 supplier is linked: Transparity Solutions Ltd.

What is "Contact Centre Solution" worth?

The reported award value is £1,019,898.

When was "Contact Centre Solution" published?

It was first published on 26 Jan 2021 and last updated on 10 Sept 2021, across 2 notices.

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