Find a Tender · Contract

Contact Centre Services for TfW

A public procurement published by Transport for Wales via Find a Tender.

Find a TenderContract
Award value
Tender value
1
Suppliers
1
Awards
1
Notices
Contract
Stage

Overview

TfW require the provision of Contact Centre services. This must be a fully bi-lingual (English and Welsh) service, which operates extended working hours to include weekends and evenings, in order to handle telephone bookings and queries for existing and new projects across Wales.

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
complete
CPV classification
79512000 — Call centre
Currency
GBP
Total award value
Tender value
First published
7 May 2021
Last updated
7 May 2021
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
CONNECT ASSIST LTD05540728active

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award,contractContact Centre Services for TfW

All suppliers

Frameworks & programmes

FAQs about this procurement

Who is the buyer for "Contact Centre Services for TfW"?

Contact Centre Services for TfW is a UK public-sector procurement published by Transport for Wales via Find a Tender.

Has "Contact Centre Services for TfW" been awarded?

Yes — 1 award is recorded. The current lifecycle stage is "Contract".

Which suppliers are involved in "Contact Centre Services for TfW"?

1 supplier is linked: CONNECT ASSIST LTD.

When was "Contact Centre Services for TfW" published?

It was first published on 7 May 2021 and last updated on 7 May 2021, across 1 notice.

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