Find a Tender · Contract
Contact Centre Delivery
A public procurement published by West Midlands Combined Authority via Find a Tender.
- —
- Award value
- —
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Contract
- Stage
Overview
West Midlands Combined Authority has awarded a contract to 8X8 for the delivery of WMCA's Cloud Contact Centre Platform via the Gcloud 13 platform. The contract is to run from June 2025 - June 2026.
Key details
- Source
- Find a Tender
- Lifecycle stage
- Contract
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- —
- Tender value
- —
- First published
- 15 Aug 2025
- Last updated
- 15 Aug 2025
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| 8x8 (UK) Ltd | 05083841 | — | active | — |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from West Midlands Combined Authority
FAQs about this procurement
Who is the buyer for "Contact Centre Delivery"?
Contact Centre Delivery is a UK public-sector procurement published by West Midlands Combined Authority via Find a Tender.
Has "Contact Centre Delivery" been awarded?
Yes — 1 award is recorded. The current lifecycle stage is "Contract".
Which suppliers are involved in "Contact Centre Delivery"?
1 supplier is linked: 8x8 (UK) Ltd.
When was "Contact Centre Delivery" published?
It was first published on 15 Aug 2025 and last updated on 15 Aug 2025, across 1 notice.
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