Concierge Service for Henffordd Gardens

This tender is for the provision of Concierge Services for Henffordd Gardens, Hereford. Henffordd Gardens is an independent living scheme, it supports tenants who have a need for at least 10 hours of care per week. Connexus requires a concierge service to cover the following hours; 4pm - 7pm Monday to Friday and 8am -2pm Saturday and Sunday. The role will include: - Undertaking neighbourhood management services assessing security, health and safety checks in and around the home, repairs, reporting any concerns and/or faults. - Responding to emergency calls via the Tunstall Alarms on-site. Responding to non-routine/emergency situations which may arise and providing such assistance/reas…