Contracts Finder · Award
Complaints Management System
A public procurement published by Middlesbrough Council via Contracts Finder.
- £33.3k
- Award value
- £33.3k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
complaints management software improves complaints handling and reporting - while reducing costs and risks. Log and track all complaints, customer feedback and enquiries in one integrated system. FOI, EIR and SAR case types included.
Key details
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 72000000 — IT services: consulting, software development, Internet and support
- Currency
- GBP
- Total award value
- £33,250
- Tender value
- £33,250
- First published
- 21 Jan 2025
- Last updated
- 21 Jan 2025
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| Computer Application Services Ltd | SC102278 | 7 Oct 2024 | active | £33.3k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Middlesbrough Council
FAQs about this procurement
Who is the buyer for "Complaints Management System"?
Complaints Management System is a UK public-sector procurement published by Middlesbrough Council via Contracts Finder.
Has "Complaints Management System" been awarded?
Yes — 1 award is recorded, with a reported total value of £33,250. The current lifecycle stage is "Award".
Which suppliers are involved in "Complaints Management System"?
1 supplier is linked: Computer Application Services Ltd.
What is "Complaints Management System" worth?
The reported award value is £33,250.
When was "Complaints Management System" published?
It was first published on 21 Jan 2025 and last updated on 21 Jan 2025, across 1 notice.
Track procurements like this one
Enable monitors the entire UK public-contract pipeline — get alerts on buyers, suppliers and frameworks that matter to you.
Get in touch with Enable