Contracts Finder · Award
Citizen Facing Contact Centre Services
A public procurement published by NHS England via Contracts Finder.
Contracts FinderAward
- £84m
- Award value
- £28m
- Tender value
- 1
- Suppliers
- 3
- Awards
- 3
- Notices
- Award
- Stage
Overview
Outsourced Contact Centre Services
Key details
- Buyer
- NHS England
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 79512000 — Call centre
- Currency
- GBP
- Total award value
- £84,000,000
- Tender value
- £28,000,000
- First published
- 20 Oct 2023
- Last updated
- 26 Oct 2023
Awards
3 awards recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| TELEPERFORMANCE LIMITED | 02060289 | 28 Sept 2023 | active | £28m |
| TELEPERFORMANCE LIMITED | 02060289 | 28 Sept 2023 | active | £28m |
| TELEPERFORMANCE LIMITED | 02060289 | 28 Sept 2023 | active | £28m |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
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Award · Contracts FinderFAQs about this procurement
Who is the buyer for "Citizen Facing Contact Centre Services"?
Citizen Facing Contact Centre Services is a UK public-sector procurement published by NHS England via Contracts Finder.
Has "Citizen Facing Contact Centre Services" been awarded?
Yes — 3 awards are recorded, with a reported total value of £84,000,000. The current lifecycle stage is "Award".
Which suppliers are involved in "Citizen Facing Contact Centre Services"?
1 supplier is linked: TELEPERFORMANCE LIMITED.
What is "Citizen Facing Contact Centre Services" worth?
The reported award value is £84,000,000.
When was "Citizen Facing Contact Centre Services" published?
It was first published on 20 Oct 2023 and last updated on 26 Oct 2023, across 3 notices.
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