Contracts Finder · Tender

CHASE CRM CONSULTANCY

A public procurement published by West Yorkshire Passenger Transport Executive via Contracts Finder.

Contracts FinderTender
Award value
£20k
Tender value
0
Suppliers
0
Awards
1
Notices
Tender
Stage

Overview

WYCA is delivering a programme called SCIP - Smart Card and Information Programme. One of the projects is the CHASE project. The Customer Information Systems project is delivering the CHASE system (Customer Hubs and Service Experience), which is designed to enable WYCA's customers to have a seamless, comprehensive experience of interacting with WYCA, whether for feedback, information, passes application, replacement, renewal and purchase of tickets. A central system, based on Microsoft Dynamics CRM2015 online, allows customers to manage their own accounts and for front line staff to support them effectively no matter when or how they contract Metro (the public facing side of WYCA).…

Key details

Source
Contracts Finder
Lifecycle stage
Tender
Status
cancelled
CPV classification
79400000 — Business and management consultancy and related services
Currency
GBP
Total award value
Tender value
£20,000
First published
18 Nov 2016
Last updated
18 Nov 2016
View the original notice

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Tender cancelledCHASE CRM CONSULTANCY

Frameworks & programmes

More from West Yorkshire Passenger Transport Executive

FAQs about this procurement

Who is the buyer for "CHASE CRM CONSULTANCY"?

CHASE CRM CONSULTANCY is a UK public-sector procurement published by West Yorkshire Passenger Transport Executive via Contracts Finder.

Has "CHASE CRM CONSULTANCY" been awarded?

No award has been recorded yet. The current lifecycle stage is "Tender".

What is "CHASE CRM CONSULTANCY" worth?

The reported tender value is £20,000.

When was "CHASE CRM CONSULTANCY" published?

It was first published on 18 Nov 2016 and last updated on 18 Nov 2016, across 1 notice.

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