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Contracts Finder · Award

Calabrio Work Force Management (WFM)

A public procurement published by The North Yorkshire Council via Contracts Finder.

Contracts FinderAward
£241.9k
Award value
£241.9k
Tender value
1
Suppliers
1
Awards
1
Notices
Award
Stage

Overview

Ancillary Services for a Mitel Contact Centre. Calabrio work force management (WFM) software provides, reporting & management information, forecasting demand management, resource availability management, skills matching, shift management, time recording management, intelligent adherence and leave management for the contact centre.

Key details

Buyer
The North Yorkshire Council
Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
48000000 — Software package and information systems
Currency
GBP
Total award value
£241,896
Tender value
£241,896
First published
25 Mar 2026
Last updated
25 Mar 2026
View the original notice

Awards

1 award recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Opus Business Systems Limited t/a Opus Telecoms—1 Mar 2026active£241.9k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeCalabrio Work Force Management (WFM)

All suppliers

Frameworks & programmes

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FAQs about this procurement

Who is the buyer for "Calabrio Work Force Management (WFM)"?

Calabrio Work Force Management (WFM) is a UK public-sector procurement published by The North Yorkshire Council via Contracts Finder.

Has "Calabrio Work Force Management (WFM)" been awarded?

Yes — 1 award is recorded, with a reported total value of £241,896. The current lifecycle stage is "Award".

Which suppliers are involved in "Calabrio Work Force Management (WFM)"?

1 supplier is linked: Opus Business Systems Limited t/a Opus Telecoms.

What is "Calabrio Work Force Management (WFM)" worth?

The reported award value is £241,896.

When was "Calabrio Work Force Management (WFM)" published?

It was first published on 25 Mar 2026 and last updated on 25 Mar 2026, across 1 notice.

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