Find a Tender · Contract

BT Five9 Cloud Contact Centre

A public procurement published by CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST via Find a Tender.

Find a TenderContract
£950k
Award value
Tender value
2
Suppliers
2
Awards
3
Notices
Contract
Stage

Overview

Direct Award under Crown Commercial Services Framework - RM6116-BT-Lot4c-022-C Year 1 - £216,000 Year 2 to Year 5 - £180,000 annually Approx Lifetime Value - £950,000

Key details

Source
Find a Tender
Lifecycle stage
Contract
Status
complete
CPV classification
Currency
GBP
Total award value
£950,000
Tender value
First published
10 Jun 2025
Last updated
25 Jun 2025
View the original notice

Awards

2 awards recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
British Telecommunications plc31 May 2025active£950k
British Telecommunications plcpending£950k

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award,contractBT Five9 Cloud Contact Centre
  2. Award,contractBT Five9 Cloud Contact Centre
  3. Award,contractReference - BTNS302100 - BT Five9 Cloud Contact Centre

All suppliers

Frameworks & programmes

More from CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST

FAQs about this procurement

Who is the buyer for "BT Five9 Cloud Contact Centre"?

BT Five9 Cloud Contact Centre is a UK public-sector procurement published by CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST via Find a Tender.

Has "BT Five9 Cloud Contact Centre" been awarded?

Yes — 2 awards are recorded, with a reported total value of £950,000. The current lifecycle stage is "Contract".

Which suppliers are involved in "BT Five9 Cloud Contact Centre"?

2 suppliers are linked: British Telecommunications plc, British Telecommunications plc.

What is "BT Five9 Cloud Contact Centre" worth?

The reported award value is £950,000.

When was "BT Five9 Cloud Contact Centre" published?

It was first published on 10 Jun 2025 and last updated on 25 Jun 2025, across 3 notices.

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