Contracts Finder · Award

Award Notice - Contact centre services

A public procurement published by Companies House via Contracts Finder.

Contracts FinderAward
£47.7m
Award value
£23.8m
Tender value
1
Suppliers
2
Awards
2
Notices
Award
Stage

Overview

Companies House has awarded a contract for contact centre services via a further competition against framework RM6181 Lot 1.

Key details

Source
Contracts Finder
Lifecycle stage
Award
Status
complete
CPV classification
75100000 — Administration services
Currency
GBP
Total award value
£47,662,000
Tender value
£23,831,000
First published
8 Aug 2025
Last updated
27 Feb 2026
View the original notice

Awards

2 awards recorded on this procurement.

SupplierCompanies HouseAwardedStatusValue
Serco Limited0024224620 Jul 2025active£23.8m
Serco Limited0024224620 Jul 2025active£23.8m

Notice timeline

Every published notice in this procurement's lifecycle.

  1. Award noticeAward Notice - Contact centre services
  2. Award noticeAward Notice - Contact centre services

All suppliers

Frameworks & programmes

More from Companies House

FAQs about this procurement

Who is the buyer for "Award Notice - Contact centre services"?

Award Notice - Contact centre services is a UK public-sector procurement published by Companies House via Contracts Finder.

Has "Award Notice - Contact centre services" been awarded?

Yes — 2 awards are recorded, with a reported total value of £47,662,000. The current lifecycle stage is "Award".

Which suppliers are involved in "Award Notice - Contact centre services"?

1 supplier is linked: Serco Limited.

What is "Award Notice - Contact centre services" worth?

The reported award value is £47,662,000.

When was "Award Notice - Contact centre services" published?

It was first published on 8 Aug 2025 and last updated on 27 Feb 2026, across 2 notices.

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