Contracts Finder · Award
Automated Telephony and Chatbot Services
A public procurement published by Norwich City Council via Contracts Finder.
- £65.8k
- Award value
- £65.8k
- Tender value
- 1
- Suppliers
- 1
- Awards
- 1
- Notices
- Award
- Stage
Overview
Bespoke automated Telephony services with the optional addition of a Website Searchbot and Live Chat services. Call-off from Lot 2 (Cloud Software) of G-Cloud 13 agreement with Crown Commercial Services (CCS). Direct award is permitted following due dilligence checks by the council.
Key details
- Buyer
- Norwich City Council
- Source
- Contracts Finder
- Lifecycle stage
- Award
- Status
- complete
- CPV classification
- 48000000 — Software package and information systems
- Currency
- GBP
- Total award value
- £65,805
- Tender value
- £65,805
- First published
- 9 Oct 2023
- Last updated
- 9 Oct 2023
Awards
1 award recorded on this procurement.
| Supplier | Companies House | Awarded | Status | Value |
|---|---|---|---|---|
| INFORM COMMUNICATIONS LTD | 02644647 | 14 Aug 2023 | active | £65.8k |
Notice timeline
Every published notice in this procurement's lifecycle.
All suppliers
Frameworks & programmes
More from Norwich City Council
FAQs about this procurement
Who is the buyer for "Automated Telephony and Chatbot Services"?
Automated Telephony and Chatbot Services is a UK public-sector procurement published by Norwich City Council via Contracts Finder.
Has "Automated Telephony and Chatbot Services" been awarded?
Yes — 1 award is recorded, with a reported total value of £65,805. The current lifecycle stage is "Award".
Which suppliers are involved in "Automated Telephony and Chatbot Services"?
1 supplier is linked: INFORM COMMUNICATIONS LTD.
What is "Automated Telephony and Chatbot Services" worth?
The reported award value is £65,805.
When was "Automated Telephony and Chatbot Services" published?
It was first published on 9 Oct 2023 and last updated on 9 Oct 2023, across 1 notice.
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