Tender notice · Contracts Finder

Workforce Management (WFM) - PP1010

Part of Workforce Management (WFM) - PP1010.

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Orbit have recently transitioned to a new telephony platform, Anywhere365 (A365), which does not have an integration with NICE IEX our current Workforce management system. This also coincided with our current version of NICE IEX WFM reaching end of life. We are looking to implement a new Workforce Management (WFM) system, in order to optimise the productivity of our employees, by efficiently forecasting workload requirements and creating and managing staff schedules to accomplish set tasks on a day to day and hour to hour basis. The Tender Specification is for the provision of the following:…

Published
14 Dec 2020
Status
active
CPV
48000000 — Software package and information systems
Tender period
— – 22 Jan 2021
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FAQs about this notice

What type of notice is this?

This is a tender notice published via Contracts Finder on 14 Dec 2020.

Which procurement does this notice belong to?

It is part of "Workforce Management (WFM) - PP1010", published by Orbit Group Limited.

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