Award update · Contracts Finder

Unified Communications

Part of Unified Communications.

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SYHA is looking to replace the existing system with a Unified Communications Solution that is fully integrated with Office 365. The key requirements for the replacement solution are: - A Telephony and Contact Centre solution which can be used from any location using any device i.e. That is any office, from home and even when working as a mobile user. - Contact Centre solution which provides omni-channel options e.g. voice, email, web chat, social media and txt integration using any form of these communications for inbound and outbound contacts. - PCI DSS compliant call recording solutio…

Published
5 Jun 2018
Status
complete
CPV
32500000 — Telecommunications equipment and supplies
Tender period
— – 5 Feb 2018
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FAQs about this notice

What type of notice is this?

This is a award update published via Contracts Finder on 5 Jun 2018.

Which procurement does this notice belong to?

It is part of "Unified Communications", published by South Yorkshire Housing Association.

Has this notice resulted in an award?

1 award is recorded on this notice, including to RingCentral UK Ltd.

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