Tender for Visitor Profiling Service - AWARD

At National Museums Liverpool (NML) we have diverse audiences that attend our seven core venues, with over three million visitors a year. We are seeking an insights and analysis company that can deliver a customer profiling service to report on our audience demographics, measure our economic impact, rate our facilities and rate quality of visit. We want to deeply understand our visitors, therefore, it is imperative that the successful tenderer has a forward-looking approach to behavioural science in measuring the sentiment and psychology of our visitors' experience. They will b…