The Customer Operations Team has identified the requirement for a software that accurately reflect the results of the Service Quality Regime (SQR) audits and real time notifications to the action owners to rectify defects in the Time to Fix (TTF). The app will also flag ‘jobs’ that have passed the deadline for necessary follow up action. The Service Quality Regime (SQR) is critical to maintaining the condition of at station and on board assets with periodic inspections carried out, which audit the customer facing touchpoints across the network and onboard all our fleet. The Time to Fix (TTF)…
- Procurement
- SQR System App
- Published
- 10 Oct 2025
- Status
- complete
- CPV
- —
- Tender period
- —
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award,contract published via Find a Tender on 10 Oct 2025.
Which procurement does this notice belong to?
It is part of "SQR System App", published by Transport for Wales Rail Limited (Utility Buyer).
Has this notice resulted in an award?
1 award is recorded on this notice, including to Advanced New Technology Ltd.
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