Award,contract · Public Contracts Scotland
SPS-02244 Microsoft Service Support
Part of SPS-02244 Microsoft Service Support.
The SPS require the provision of support for its MS based portfolio. This shall include but is not limited to the following: -Technical Support – Organisation wide 24/7 problem resolution support – As needed without limit on hours spent resolving or number of incidents. -Backoff and escalation to Microsoft for Critical / escalated incidents if the bidder is unable to resolve. -Escalation Management – Named resource assigned for critical issues. -IT health – On Demand assessments and Operational Surveys, including setup and configuration services (Numbers/costs to be detailed in tender…
- Procurement
- SPS-02244 Microsoft Service Support
- Published
- 4 Nov 2025
- Status
- complete
- CPV
- 72000000
- Tender period
- —
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award,contract published via Public Contracts Scotland on 4 Nov 2025.
Which procurement does this notice belong to?
It is part of "SPS-02244 Microsoft Service Support", published by Glasgow Life (Culture & Sport Glasgow).
Has this notice resulted in an award?
1 award is recorded on this notice, including to Aquilant Ltd.
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