ServiceNow has been in NSS since 2017, this is the renewal of an existing contract to provide business continuity whilst the NSS Transformation Programme procures a strategic ITSOM capability and migrates / decommissions existing capabilities. Software licences for NSS ServiceNow instance, covering IT Service Management (Incident, Change Request, Problem Management), IT Business Management (Demand, Project Portfolio Management, Agile Development, Resource Management), Custom App licences, Integration Hub (Integration to O365 and other services within NSS), Database encryption & Discovery.
- Procurement
- ServiceNow Platform
- Published
- 14 Jan 2026
- Status
- complete
- CPV
- 72000000 — IT services: consulting, software development, Internet and support
- Tender period
- —
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award,contract published via Find a Tender on 14 Jan 2026.
Which procurement does this notice belong to?
It is part of "ServiceNow Platform", published by The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS).
Has this notice resulted in an award?
1 award is recorded on this notice, including to ServiceNow.
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