Award notice · Contracts Finder

SBS22-208 NECS Support & Development Dynamics CRM

Part of SBS22-208 NECS Support & Development Dynamics CRM.

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NECS hosts the Cervical Screening Administration Service (CSAS) providing a call/recall service for cervical cancer screening. The service manages approximately 350 'cases' each day, received via whitemail, phone calls, emails and web forms, for management and resolution in a timely manner and to a high standard. A Dynamics 365 platform is the existing solution that was developed for the service to manage the workload, and there are no plans to change this under the current SLA with NHS England. Requirements is for Managed IT Service

Published
18 Mar 2025
Status
complete
CPV
48311100 — Document management system
Tender period
— – 20 Feb 2023
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Awards

Other notices in this procurement

This is the only notice on record.

FAQs about this notice

What type of notice is this?

This is a award notice published via Contracts Finder on 18 Mar 2025.

Which procurement does this notice belong to?

It is part of "SBS22-208 NECS Support & Development Dynamics CRM", published by NHS Shared Business Services.

Has this notice resulted in an award?

1 award is recorded on this notice, including to TELEFONICA UK LIMITED.

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