Provision of Digital Content Support

The Buyer is seeking proposals for Crown Commercial Service (CCS) has an in-house 'content team', sitting within the organisation's wider Marcomms team. Their brief is to make it easier for users to find and / or do what they need by applying user-centered design (UCD) principles to the organisation's digital content. Through doing this - and making CCS easier to use - the chances the user will spend with CCS are increased. The Buyer has identified a need for an agency to provide support to the team, boosting their capacity and adding specialist skills. CCS seeks an agency who can demonstrat…