Providence Row Housing Association - Responsive Maintenance, Void Property Works, Out of Hours Emergency Works and Call Handling

The scope of the Works under this Contract comprises the following Workstreams: • Responsive Maintenance (including Emergency Works ordered during Normal Working Hours and including Mutual Exchange Electric Tests); • Call Handling; • Out of Hours Call Handling; • Out of Hours Emergency Works; • Void Property Inspections; • Void Property Works; and • Technical Inspections; plus the following Additional Workstreams (in relation to which further details are appended to the Contract Details): • Property Health Checks/MOTs.