HS2 Ltd has awarded a contract to engage a Supplier to develop customer personas. The Supplier will work collaboratively with HS2 Ltd.'s Customer Experience team and develop a set of personas that, as a collection, represent the future HS2 customers. These personas will be based on the existing research obtained by HS2 Ltd and, at the end of this one month engagement, they should enable the company to both develop and test concepts, designs and service offer proposals. They should also enable HS2 Ltd staff members and supply chain to empathise with the customers of the future, and their needs…
- Procurement
- Persona Development
- Buyer
- HS2
- Published
- 8 May 2017
- Status
- complete
- CPV
- 79342000 — Marketing services
- Tender period
- — – 5 Apr 2017
Awards
Other notices in this procurement
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 8 May 2017.
Which procurement does this notice belong to?
It is part of "Persona Development", published by HS2.
Has this notice resulted in an award?
1 award is recorded on this notice, including to Liverwork Studio Ltd.
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