Patient Management System

This contract is for the provision of a patient management system to be deployed within the NHS 111 Wales service. The software solution is required to capture and record all calls received by the NHS 111 Wales service and meet all aspects patient management requirements to enable Welsh Ambulance Services call handlers and clinical contact centre staff deal with more than a million calls every year, 24/7 and 365 days a year. In addition, the contract is for the supply of professional services to enable the implementation and training of the solution, supply of infrastructure hardware and as w…