Award notice · Contracts Finder
OF837 - Public Facing Services
Part of OF837 - Public Facing Services.
Ofqual contacts from the public moved from low double digits per day, to over 1,000 per day with the impact of COVID-19 during the summer 2020. With the ongoing high-profile media and public spotlight, Ofqual wish to improve alignment and communication across Public Facing Services (PFSs). The intent is to remove inefficiencies, identify innovations/solutions to reduce unnecessary public contacts by making information more accessible and PFSs focused on citizen's needs. Specifically, this work needs to improve the PFS operator experience (CWM portal interface) and pave the way to enable the…
- Procurement
- OF837 - Public Facing Services
- Published
- 10 Jun 2021
- Status
- complete
- CPV
- 72000000 — IT services: consulting, software development, Internet and support
- Tender period
- — – 1 Jan 2021
Awards
Other notices in this procurement
This is the only notice on record.
FAQs about this notice
What type of notice is this?
This is a award notice published via Contracts Finder on 10 Jun 2021.
Which procurement does this notice belong to?
It is part of "OF837 - Public Facing Services", published by Office of Qualifications and Examinations Regulation (Ofqual).
Has this notice resulted in an award?
1 award is recorded on this notice, including to ESYNERGY SOLUTIONS LIMITED.
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